Homebuyers Survey

Get your Level 2 Home Survey (formerly known as a HomeBuyers Report) from a fully licensed RICS regulated surveyor.

Building Survey

Get your customised Level 3 Building Survey (formerly known as a Structural Survey) from a fully licensed RICS regulated surveyor.

Help-to-Buy Valuations

Our RICS qualified surveyor and registered valuer will be able to provide you with a certified valuation document to supply to Target.

Private Valuations

If you need a private valuation from a RICS Registered Valuer we can help and provide you with an accurate valuation that is recognised by all the industry bodies.

RICS regulated surveying

Trew Surveying Ltd is a multi-award winning, fully licensed RICS Regulated Surveying firm based in Teesside. We cover all areas in the North East but most of our remit falls within Teesside and County Durham.

No obligation advice

For a no obligation chat about how we can help please don’t hesitate to get in touch.

Call now on 01642 205235 or use the quick quote form.

RICS
the property ombudsman logo

Get in touch for a quick quote

What can we help you with?

Level 2 Home Survey

Under 120 years of age.
In reasonable condition.
Not a listed building.

Level 3 Building Surveys

Over 120 years of age.
In poor condition.
Is a listed building.

Help-to-Buy Valuations

For when you come to sell the house or repay the government loan.

Accurate Private Valuations

An accurate valuation from a trusted RICS Registered Valuer.

Don’t just take our word for it. Here is what our clients think…

Trew Surveying Ltd place picture
4.9
Very efficient with great customer care. Neil has potentially saved me a lot of money on a property that I had put an offer on, so I would recommend.
Gareth Wilson profile picture
Gareth Wilson
2 weeks ago
Excellent service from Neil, he did a level 2 survey on a house in Guisborough, rang the same day to go through everything and had the 120+ page survey returned to us by the evening and happy to take any further calls about questions in relation to the results. Highly recommended.
Wayne Percy profile picture
Wayne Percy
2 weeks ago
From start to finish the commuincation with Neil was fantastic - Neil arrived on time carried out the survey and as promised provided an update. The report was received on the day committed and provided everything I needed. If I move again Neil will be the first person I call and would certainly recommend his services (I have) Thanks
Sam Naylor profile picture
Sam Naylor
3 weeks ago
We used Trew Surveying for a property we are purchasing and could not recommend enough. Neil was professional from start to finish, communication throughout was great and the report was sent to us on the day of the survey.
Marie Fawcett profile picture
Marie Fawcett
4 weeks ago
Survey was all explained and shown in great detail. Neil was very helpful and informative and is happy to answer any questions we have. I would definitely recommend this company.
Sophie Webb profile picture
Sophie Webb
1 month ago
As first time buyers it’s hard to know where to start with surveys! Neil was very communicative, helped decide the level, kept us updated on the programme, undertook the survey and called me to talk through the major issues, then sent a detailed report in a manner we could understand. I would recommend Neil to all who are looking to move 😊
Eden Miller profile picture
Eden Miller
2 months ago
Kai Marley profile picture
Kai Marley
2 months ago
Used Neil for surveying a property I am buying. He was the only surveyor that rang me with a description of what the work actually entailed and what to expect from himself instead of just a quote. Then on the day he rings me straight after finishing to give me an update on the phone before sending the report that I really appreciated. Report itself was really detailed and gave me everything I needed to know. Really recommended his services.
Alex Maddren profile picture
Alex Maddren
2 months ago
As first-time buyers, Neil was great at explaining the different types of surveys and what they involved. After the survey, he gave us a call to talk through a couple of issues he’d found and what we should do about them, followed by a really thorough written report. It was so helpful and gave us information we wouldn’t have thought about ourselves. Would definitely use Neil again!
Kayleigh Snow profile picture
Kayleigh Snow
2 months ago
Amazing service provided by Neil. We’re first time buyers and he was a great help answering all our questions regarding the report. His turn around for getting the written report back to us was outstanding and communication throughout the process. Would highly recommend TrewSurveying!
Thank you again Neil!
Hal Jenkins profile picture
Hal Jenkins
2 months ago
Fantastic service from Neil. He turned our HBR Survey around incredibly quickly and kept us updated throughout with great communication.

Professional, efficient and genuinely easy to deal with from start to finish. If anyone in Teesside needs a surveyor, I’d recommend Neil every day of the week. Couldn’t have asked for better service.
Lucy Moremon profile picture
Lucy Moremon
4 months ago
Highly recommend Trew Surveying. Neil did a great job and was very quick to respond to our initial query via the website. He kept us updated with consistent communication and rang us right after the survey to explain the findings over the phone before sending the final report. Friendly, efficient, and incredibly helpful.
James Healey profile picture
James Healey
4 months ago
Neil was great. Identified an issue with the roof on the house I was buying. More than paid for himself with the money I was able to negotiate off the house price. Neil was very helpful with his advice on the phone and the PDF he sent was detailed.
Jamie profile picture
Jamie
11 months ago
Very professional, provided everything we needed.
P EDWARDS profile picture
P EDWARDS
11 months ago
I recently had a Level Two house purchase survey completed. I was very pleased with the service. The report was thorough, clearly presented, and returned promptly. The surveyor also took the time to call me after his visit to explain the findings, which I found both helpful and reassuring. The inclusion of photos in the report was a great touch, making it easy to understand what, if anything, needed attention. Overall, a professional and friendly service that I would happily recommend.
Luke White profile picture
Luke White
11 months ago
Great service, came out within the week and helped when needed would highly recommend.
James Keegan profile picture
James Keegan
11 months ago
Very happy with the service i recieved from Neil after survey was done called me up to explain in a way that was easy to understand and also recieved the report on the same day which was easy to understand would definatly recommend
Julie Wilkinson profile picture
Julie Wilkinson
11 months ago
Great communication from Neil. The call after the survey was greatly appreciated and really useful. The survey itself is very easy to understand and detailed. I would highly recommend. Thank you
Sarah Gillingham profile picture
Sarah Gillingham
12 months ago
Neil from Trew Surveying was very helpful when I contacted him and he explained what the survey would entail. Having done the survey he gave me a call to outline what he found and then I received the written report that afternoon. Excellent service.
Molly Wilson profile picture
Molly Wilson
1 year ago
Neil was professional from start to finish of the process! The communication was great and I received a phone call from Neil after the survey updating me of the findings and then provided me with an in-depth report by the end of the day 👏🏼 Would definitely recommend!
Eithan Bennett profile picture
Eithan Bennett
1 year ago
A* service and really quick service, would highly recommend
Jennifer Bogg profile picture
Jennifer Bogg
1 year ago
Had a great experience using Trew Surveying. They got the survey booked in quickly and Neil’s communication was excellent. He gave me a call once the survey was completed and talked through the main points he thought I should focus on in the report and his recommendations, which was exceptionally helpful being a first time buyer! The report came through on the same day and I was reassured that I could reach out if I had any further questions
karen Verrill profile picture
karen Verrill
1 year ago
Used Neil to do a homebuyers report on a house we are buying. Top notch service and highly recommend. He rang us straight after his visit to talk through his findings. We had a few follow up questions and he was really helpful. Very quick to respond.
Kim profile picture
Kim
1 year ago
Neil was brilliant from start to finish. His communication was clear and friendly and he was really flexible when we had to change the timeframe, which took a lot of stress out of the process.

Booking was so simple, after the initial enquiry we had a chat and I knew instantly he was the surveyor for us.

I really valued the phone call before the report was emailed through (on the same day as the survey!) Neil talked me through the key points in a way that was easy to understand. The report itself was detailed, transparent and gave us real confidence moving forward.

Professional, personable and genuinely easy to deal with — I wouldn’t hesitate to recommend Neil.
Thanks Neil!
L W profile picture
L W
1 year ago
I contacted Neil from Trew Surveyors and he immediately replied. I got booked in very quickly. He did a fantastic thorough survey of the property I’m in the process of purchasing. He replies to all of my messages very promptly. The service he provides is flawless and I very highly recommend this company!
Samantha Towers profile picture
Samantha Towers
1 year ago
I can highly recommend Trew Surveying Ltd, prompt efficient service. Neil called me after the survey to explain a few things that were flagged up that were not to concern myself about which I really appreciated. I’ve already passed details over to a family member.
Clayton profile picture
Clayton
1 year ago
we recently used this company to survey a house we purchased everything was great communication was sound he got there on time, however he somehow manage to miss that the upstairs bathroom had a leak on the main waste pipe toilet/shower/bath (coming from a height) i’m guessing that’s why he recommended getting the drains checked, which we did everything fine but that leak yeah not fine. guessing he tells you that as he/surveyors cba to check (not sure on which) it had also been there for some time as all of the units under the kitchen has been festering in this dirty water for god knows how long, upon receiving the keys, i had noticed a wet patch on the brickwork outside of around 150mm diameter and thought that is not right (caused from the leak making an escape point) maybes previous owners never used the toilet prior to his inspection who knows. i’m not really so sure what surveyors are doin these days on there inspection but surely the money you pay they could like remove the kick boards in a kitchen and check that the plumbing’s correct? maybes too much hard work who knows. like surely you pay them to check these things? as a first time buyer we have learned a whole load of things, personally unless your buying something well aged find a local builder and pay them 1/3 of the amount and ask them to do an inspection you will have better results or if your viewing a home have a good look yourself if you have any experience in a trade you will notice a whole load more problem than what these will tell you for free too. overall disappointing as you expect these simple things to be checked over.
Matt Black profile picture
Matt Black
1 year ago
Neil made the whole process as straight forward as possible. He organised the viewing with the estate agents so all you have to do as a customer is wait for the report. Neil gave me a call after the viewing and explained all the main points in brief so i could have peace of mind. When the report came it is very easy to understand and he couldn't be more helpful explaining any queries I had.
Paul profile picture
Paul
1 year ago
Spoke to Neil who told me how the survey was done and answered all my questions. Came round the next day and had the valuation within an hour or two after the appointment. Definitely recommend very friendly and knowledgeable thanks again!
Mark Bone profile picture
Mark Bone
1 year ago
Excellent service from Neil and the Team, fast turn around an extremely efficient. Could not recommend enough
Jane May profile picture
Jane May
1 year ago
Great service, with good advice and final report generated very quickly.
Would highly recommend
Beth Taylor profile picture
Beth Taylor
1 year ago
Really happy with the service from Neil. Communication was great, and he explained everything to us (as first time buyers) in a way that was super easy to understand. The report was clear, detailed, and came through quickly (same day).

He made the whole process stress-free, and I felt confident I knew exactly what I was getting into with the property. Would definitely recommend him to anyone looking for a reliable surveyor.
Sarah Thoday profile picture
Sarah Thoday
1 year ago
Really efficient, once the survey was done there was immediate feedback over the phone and then the report was sent straight after
Karen Thomas profile picture
Karen Thomas
1 year ago
Excellent service by Trew Surveying on my property in Eaglescliffe, Stockton in Tees. Neil has been responsive to my queries and helped with the last minute issues with my sale. His communication has been excellent throughout the process. He’s given me great advice which has saved me time and money. Highly recommend.
Will Orchard profile picture
Will Orchard
1 year ago
Neil responded quickly to my initial enquiry and explained how the process worked. Verbal feedback on the survey was given immediately after completion and I received the report the same day. I would definitely recommend Trew Surveying. Thanks!
Ben Cotts profile picture
Ben Cotts
1 year ago
Better priced than other surveryer’s I looked into. Quick, efficient and very detailed report produced. Would highly recommend
Chris Wood profile picture
Chris Wood
1 year ago
Great customer service and clear with the process. From first contact to report completion in little over a week
Would recommend
Really quick turnaround from visit to report being received and equally gave a call even prior to report coming through to outline the initial view following survey being undertaken, would really recommend couldn’t ask for better service!
Fab service very friendly and efficient and fast fantastic would recommend
JULIE WOOD profile picture
JULIE WOOD
1 year ago
First rate service from Tres Surveyor, Neil was most helpful and explained clearly what he was doing and the process. Very efficient service we were given an appointment quickly and survey report was with us the same day. We would highly recommend thank you Neil
Jawad Hussain profile picture
Jawad Hussain
1 year ago
Neil was fantastic very helpful woud definitely recommend
Jenny Hicks profile picture
Jenny Hicks
1 year ago
Neil was very professional, helpful, knowledgeable and responsive to any queries we had throughout the whole HomeBuyer survey process. Would highly recommend!
Jack Gowland profile picture
Jack Gowland
1 year ago
Brilliant company, excellent communication and very thorough in explanation to any queries we had.
Sarah C-D profile picture
Sarah C-D
1 year ago
Brilliant, responsive and fair service when doing our Help to Buy valuation. Highly recommended.
David Colman profile picture
David Colman
1 year ago
Trew Surveying Ltd came recommended and they certainly delivered . Neil was professional from the start . He explained each step of the process and completed in the timescales quoted. He answered all questions in full . Great service . Recommend to all .
Gemma 1 profile picture
Gemma 1
1 year ago
Great service, he explained everything really well and made sure I understood the process! Would definitely recommend!
Sarah profile picture
Sarah
1 year ago
Neil provided a Professional, fast and friendly service. He called me immediately after surveying the property so I knew what to expect when I received his report. I received a comprehensive 111 page report the same day with lots of pictures to help understand points raised within the survey. Thank you
Jake Wilson profile picture
Jake Wilson
2 years ago
Neil was very professional and quick getting back to any queries we had, he kept up updated throughout the whole process. His reports were coherent and precise which made it an easy but extremely useful read, he also offered his spare time to go through the report with us.

If I go on to buy again I will use Neil, thank you for the great service.
Nahila Ali profile picture
Nahila Ali
2 years ago
Very efficient and professional. Would definitely recommend to friends and family 😊
Tom Horner profile picture
Tom Horner
2 years ago
Neil carried out a valuation for the repayment of a 'Help to Buy Loan'. Neil got me booked in within a few working days, came at the time he said he would, and provided the valuation report later the same day. The price was competitive against other quotes I'd received which was also a bonus. I would recommend to anyone requiring the same service.
Nicole Lackenby profile picture
Nicole Lackenby
2 years ago
Would highly recommend. Had a Level 2 survey which was conducted within 2 weeks of booking. Received a phone call to give a verbal overview of the survey findings straight after the survey was completed, followed by the full report the same day. Can’t fault this company, brilliant service. Thank you so much!
Trevor Steyert profile picture
Trevor Steyert
2 years ago
Very good service. Very proactive and replied to initial enquiry and questions promptly and in full. Carried out the survey as agreed and provided the report on time and in full. A good company to deal with.
Sophie Rickelton profile picture
Sophie Rickelton
2 years ago
Neil was exceptional and efficient at carrying out my survey I received my servayors report back the same day. Super service and great to work with I will 100% recommend again. Thank you
Pamela Davis profile picture
Pamela Davis
2 years ago
Our estate agent advised to use Neil,he was fabulous from start to finish on the bungalow we are buying,his fee was very good ,phoned me straight away to tell me how it went,sent report a few hours later by email,if you want a survey Neil's your guy 100%.thanks again Neil.
Perrin Godfrey profile picture
Perrin Godfrey
2 years ago
Neil was so lovely and helpful, I’m a first time buyer in the process of buying an old property and Neil made everything so easy to understand and helped me not to feel totally overwhelmed by big things coming back on survey and feel confident on how to move forward in the negotiating process. 1000% recommend, made a very stressful process feel much more manageable!
jose jacob profile picture
jose jacob
2 years ago
Absolute pleasure to work with. Straightforward, no faff experience. Neil came on time, conducted the survey, and provided the report before close of day! I would recommend his service to everyone.
Clair Hall profile picture
Clair Hall
2 years ago
Very happy with service I have had from Trew surveying, friendly and very helpful would definitely recommend.
Alex profile picture
Alex
2 years ago
Excellent service throughout. Very prompt reply to my initial enquiry and excellent service at every step. Received a phone call almost immediately after the survey was completed to let me know the findings and received my full report the same day. Highly recommended!
Rachel Gray profile picture
Rachel Gray
2 years ago
I recently had the pleasure of working with Neil from Trew Surveying for my RICS Help to Buy valuation. Neil was fantastic—professional, efficient, and thorough throughout the entire process. He took the time to explain each step clearly, answered all my questions, and delivered the valuation promptly. I would highly recommend Neil and Trew Surveying for anyone needing reliable and expert property valuation services.
Emilie Phillips profile picture
Emilie Phillips
2 years ago
Needed a help to buy valuation. Nothing to fault fab service and Neil is awesome, very knowledgeable about the process. Very efficient and report received same day. Definitely would recommend 😃
ewan mclaren profile picture
ewan mclaren
2 years ago
We had the pleasure of using Neil to survey our new house. Neil made the process simple from start to finish, delivered the very detailed report really quickly, and very kindly took the time to discuss any queries I had over the phone. Thanks Neil, highly recommended!!
Dan Weatherall profile picture
Dan Weatherall
2 years ago
Great service and great value, thorough report and got a call straight after the survey was carried out with an overview of the report. Thanks
N Johnson profile picture
N Johnson
2 years ago
Excellent service, communication and feedback is prompt and professional. Would highly recommend.
Stacy Pearson profile picture
Stacy Pearson
2 years ago
Neil recently done a house survey for me & would highly reccomend. He rang me the same day and went through everything over the phone with me and had the report sent out very promptly
Stephen allison profile picture
Stephen allison
2 years ago
Had a level 2 survey completed, brilliant service and good communication would highly recommend.
LG mackey profile picture
LG mackey
2 years ago
Would highly recommend!!! The process was explained to me so well and with patience before during and after. I was given ample opportunity to ask about anything at all.
Lynne Starling profile picture
Lynne Starling
2 years ago
Excellent service, Neil rang me after the survey was done and had the report by the afternoon
Jackie Godfrey profile picture
Jackie Godfrey
2 years ago
Excellent professional service by Neil.
Chloe Cee profile picture
Chloe Cee
2 years ago
Very pleased with the service. I had a level 2 survey done by Neil. He has been efficient and very helpful. The follow up phone call was reassuring and he explained things very well to a first time buyer 😊 would definitely recommend, also competitive pricing to alternative surveyors!
Julia Hope profile picture
Julia Hope
2 years ago
Neil has provided and excellent service for our recent homebuyers survey. Communication was great from first contact right through to feedback on the day of the survey and a prompt report. The report was detailed and Neil was more than happy to answer any queries or questions we had. Great service would certainly recommend without hesitation.
Andrew Holliday profile picture
Andrew Holliday
2 years ago
Neil was very informative when I called and explained fully what a survey entailed.

The survey was completed within 10 days of initial call to Neil.

The survey was carried out on the morning and I had the very detailed report by the afternoon.

The report itself is exceptionally well detailed and broken down to easy to read and easy to understand sections accompanied with photos.
Emily Jackson profile picture
Emily Jackson
2 years ago
Prompt, professional and thorough. Very satisfied with Neil's service and his explanation of how he would be surveying. Thanks a lot!
Mark Symmonds profile picture
Mark Symmonds
2 years ago
Neil was excellent throughout. We were highly recommended his service from someone within the house selling business and we weren’t disappointed. Neil called us to discuss our needs, quoted us a price for the survey which was significantly lower than other similar surveys, carried out the survey and produced a 100 page report. We then had 2 follow up calls to help us with our next steps. His service was invaluable and I would highly recommend using Trew Surveying to anyone buying a house. Thanks for everything Neil. Money well spent.
Joel Macpherson profile picture
Joel Macpherson
2 years ago
Booked a survey with Neil recently for our new home and comms were great from the first call, always happy to help with any queries. Report was completed promptly with lots of detail making it easy to understand. Highly recommend!
James Neal profile picture
James Neal
2 years ago
Neil recently did a Homebuyers survey for me. Rang me shortly after to give me verbal feedback followed by the full report a few hours later. Clear report and I particularly liked the substantial selection of photos he included.
Impressed by his professional but friendly approach.
Marie Brobyn profile picture
Marie Brobyn
2 years ago
What a professional and timely service! I would highly recommend Trew surveying. From the outset Neil was great at communicating. He spent time on the phone discussing the survey report and offered clarification and reassurance on my follow up questions. This is our first move, and so Neil's time, patience and expertise in helping us understand the process has been invaluable. Thank you Neil.
Lee Van Spleef profile picture
Lee Van Spleef
2 years ago
Andrew Alexander profile picture
Andrew Alexander
2 years ago
Excellent service, all booked, completed and report sent within a week! Friendly staff and always on hand to give advice and support.
Victoria Kemp profile picture
Victoria Kemp
2 years ago
In depth survey report which was really easy to understand and great communication! Neil rang as soon as survey complete with updates and advice and sent the report over the same day before 4pm! Would recommend Trew Surveying to anyone looking for a level 2 survey!
Julia Cardill profile picture
Julia Cardill
2 years ago
I called Neil to discuss getting a survey on a property I am interested in, during the call he
took the time to talk me through the process and answer my questions, and after this initial conversation I felt reassured that I had chosen the right surveyor.
The survey was done promptly and the report was clear and detailed, Neil also called me to discuss and again, I was reassured and able to move forward feeling confident and informed about my next steps in the rather stressful house buying journey.
I can recommend TREW surveying services without question.
Liv Bytheway profile picture
Liv Bytheway
2 years ago
Excellent reliable and honest! Highly recommend.
Sophia Gowland profile picture
Sophia Gowland
2 years ago
Neil recently surveyed our property, and we were impressed by his friendliness, professionalism, and expertise. He was prompt with email responses throughout the process. On the day of the survey, Neil called immediately to share his findings, followed by a detailed email report. I cannot fault the team at Trew Surveying and would highly recommend Neil to anyone seeking a reliable house surveyor.
I Corner profile picture
I Corner
2 years ago
Really impressed with the service received by Neil. Kept up to date with everything, process explained clearly and concisely. Would highly recommend.
Lianne Savage profile picture
Lianne Savage
2 years ago
Great service from Trew surveying. Would highly recommend. Communication was excellent and I was kept up to date at regular intervals. Report was detailed but easy readable, even for a novice like me. Can’t fault the service. 5* service. Thank you.
Anna Biddlecombe profile picture
Anna Biddlecombe
2 years ago
We really valued the quick and personal service from Neil. The whole process was easy from start to finish and has allowed us to move ahead quickly with our house purchases.
Jake profile picture
Jake
2 years ago
Was highly recommended Trew surveying and I'm so glad I decided to go with them. Neil was very professional. The whole process, from the 1st phone call to having the report, was done really quick and easy. He gave alot of information and advice which was so helpful. Thank you Neil.
lizbeth jacobs profile picture
lizbeth jacobs
2 years ago
Great service from Neil when we needed a level 2 homebuyers report for the property we are buying. Really easy to arrange, price was in line with the current market, survey completed and a very thorough report provided the same day as the survey took place. Great communication throughout. Would recommend Trew Surveying.
Emily Rich profile picture
Emily Rich
2 years ago
Great service from Neil who explained the full process (this was really helpful to us as first time buyers). The survey was done in a timely manner and the full report received the same day. Would definitely recommend Trew Surveying.
Ruth Tooley profile picture
Ruth Tooley
2 years ago
Really good service, prompt and straight forward. Would recommend.
Gillian Proctor profile picture
Gillian Proctor
2 years ago
jacqui prest profile picture
jacqui prest
2 years ago
Excellent service
Connor J profile picture
Connor J
2 years ago
Recently got an offer accepted on my first house, one of the things I was told is that I would need to get a surveyor in to check over the house to make sure what I’m buying is worth it.

After speaking to a few surveyors I decided to stick with Neil at Trew Surveying. His professional manner and how he explained everything to me so I would understand was top drawer, cannot recommend him enough. From start to finish he was a massive help, also the report I received about the property was straight forward, easy to read and very informative.

Thanks Again Neil, would definitely recommend.
adrian wray profile picture
adrian wray
2 years ago
Good price, honest made good suggestions
Mike Parker profile picture
Mike Parker
2 years ago
A very thorough survey report and very informative. Would highly recommend
Stuart Logan profile picture
Stuart Logan
2 years ago
We have just used Neil to do the survey on a property we are purchasing and we're very happy with his service, from the first point of contact through to completion of the survey everything was handled in a friendly, professional and efficient manner. Booking the survey with Neil was very straightforward and the survey was completed on the date booked with a follow up call then the completed survey sent through straight after. Would highly recommend to anyone needing a surveyor.
Emma Holt profile picture
Emma Holt
2 years ago
Great service, would highly recommend Neil
Matty K profile picture
Matty K
2 years ago
Trew Surveying came highly recommend from the estate agent, and with good reason. Neil was extremely professional and had great communication throughout. He rang before the survey to tell me about the process and what to expect. He then rang me after the survey to tell me of some issues he found, and gave a summary of what would be in the report. Neil found several issues which I couldn't find on several house viewings - he also gave me advice and guidance on what these meant and the next steps I should take.
The full report was swiftly written up, very detailed and comprehensive. This allowed me to save a lot of money by negotiating a better price on my purchase. Excellent service from start to finish - I highly recommend Trew Surveying.
Kristopher Holt profile picture
Kristopher Holt
2 years ago
Good communications, nice Gentleman, quick service. Thanks
Mohsen Zare profile picture
Mohsen Zare
2 years ago
Stay away from this surveying company. They have failed to do basic checks in my survey and it has caused me financial losses. Go with an alternative option even if they're more expensive. You'll save more down the line.
Edit: The owner states that the problematic areas were concealed which is not correct and signs of woodworm are obvious even in the photos in the report. Also as a customer I am entitled to write a review based on my experience no matter the outcome of the ombudsman decision.
sonny anwar profile picture
sonny anwar
2 years ago
Neil was prompt and explained about the whole process when we were getting our help to buy scheme valuation.

Highly recommended and will use in the future
Kim Barker-Platt profile picture
Kim Barker-Platt
2 years ago
Friendly, efficient and good value. Would recommend Neil to anyone needing this service!
Sam King profile picture
Sam King
2 years ago
Vic Griffin profile picture
Vic Griffin
2 years ago
Neil. Was friendly and professional. Kept me informed as to when survey would be carried out and provided the completed report in a very timely manner. Both with a phone call to provide initial feedback and in the actual written report.
Emma White profile picture
Emma White
2 years ago
Definitely would recommend Trew to anyone!
Quick, excellent service and very reasonable prices!
Neil was very honest from the get go and couldn’t be more helpful.
The report was thorough and well explained.
Phoned up straight after the survey was done to verbally explain the findings and gave good advice! The report was also back the same day.
Would definitely use them again.
Saief Mahmoud profile picture
Saief Mahmoud
2 years ago
Very efficient and great service. Neil communicated great throughout and priced competitively.
Steven Perry profile picture
Steven Perry
2 years ago
Very efficient. Kept in the loop throughout the process. Report explained in an accessible way. Report received quickly after survey completed. Friendly service. Thank you
Matty Roberts profile picture
Matty Roberts
2 years ago
Very helpful, completed my survey with such short notice, I would definitely recommend Trew surveying limited to anyone.
charlotte barugh profile picture
charlotte barugh
2 years ago
Neil was extremely helpful in undertaking our valuation for our Help to Buy Loan. Neil was also really quick with an appointment in less than 7 days from quote and payment and the valuation report provided within the same date. I would highly recommend.
Claire Gibson profile picture
Claire Gibson
2 years ago
Neil has done 2 property surveys which have helped in my decision making.
Really informative and provided photos which helped in showing me exactly where I needed to look.
I would highly recommend him and wouldn't hesitate to use his services again
Bobbie Bailey profile picture
Bobbie Bailey
2 years ago
Neil provides a reliable and quick service. Friendly and professional, he provided the valuation for our property and was able to offer flexible appointments that suited our availability. Thanks a lot Neil - will definitely recommend to anyone looking for a surveyor in Teesside.
Joanna McFarlane profile picture
Joanna McFarlane
2 years ago
Great service from Neil. Also very helpful and knowledgeable with advice about Help to Buy redemption. Definately recommend Trew Surveying!
Richard Dobson profile picture
Richard Dobson
3 years ago
Excellent and professional service. Neil called me to go over main points of the survey as soon as he had completed it and then sent a full and complete report before the end of the day. I would be happy to use Trew Surveying in the future and to recommend them .
Gavin Posnett profile picture
Gavin Posnett
3 years ago
Neil looked after my case throughout with a friendly and professional approach. He talked me through the process and provided a comprehensive and clear report within hours of completing the survey.
Can't recommend him highly enough
Steve Hillier profile picture
Steve Hillier
3 years ago
Prompt, precise, accurate, and through, a really nice guy, Neil, thanks for your help.
Tricia Nelson profile picture
Tricia Nelson
3 years ago
I found Trew Surveying Ltd to be very efficient in dealing with my house survey. A really detailed inspection report given with a personal explanation of the highlighted issues and answering all my questions I had regarding the property.
Connor Jackson profile picture
Connor Jackson
3 years ago
Neil was personally recommended to us by Reeds Rains estate agents as we needed to get a valuation in order to pay off our help to buy loan. He was excellent from the start, explaining the entire process and how to deal with help to buy. When he arrived to do the valuation he was very polite and professional and was at the property for 20 mins. He quickly prepared a report for us the same day. Excellent service and would highly recommend
Joshua Cuthbert profile picture
Joshua Cuthbert
3 years ago
very responsive and friendly
john calvert profile picture
john calvert
3 years ago
Jobo Baggins profile picture
Jobo Baggins
3 years ago
Excellent service carried out in timely manner with instant feedback and advice.
Simon Laverick profile picture
Simon Laverick
3 years ago
Trew Surveying provided an excellent service. Neil kept me up-to-date right through this process and delivered a well written, comprehensive report
debby earnshaw profile picture
debby earnshaw
3 years ago
Excellent service from Neil. Friendly and professional. Just completed on our house sale, will be getting in touch for our purchase and have recommended him to family & friends.
Janet Bunn profile picture
Janet Bunn
3 years ago
Really good service. Neil very easy to talk to and explains things clearly. His report was very thorough and in plain English. Would certainly recommend.
Neil Smithson profile picture
Neil Smithson
3 years ago
Fantastic service from Neil, friendly professional and couldn’t do enough to help. 5 stars all day
You know you’re getting good service when trew surveying went above and beyond to help me out with tips and advice. Can I do 6 stars 👍🏻well done to Neil and his team
steve squires profile picture
steve squires
3 years ago
Really great service. The same day as the survey we received a very thorough report which picked up many issues a professuonal builder I took to the property did not pick up. The report enabled me to get a much reduced price on my house purchase to fund the repairs needed. Thanks again!
Curtis Raine profile picture
Curtis Raine
3 years ago
Absolutely fantastic throughout, great communication easy process could not be happier, can’t recommend enough!
Thanks again
Cameron Turner profile picture
Cameron Turner
3 years ago
Neil was great and offered some really helpful advice. Will advise my friends and family to use in the future.
Alina Bayley profile picture
Alina Bayley
3 years ago
Trew Surveying was recommended to me on an online forum and I had a fab experience with them. Booked in for my survey, and it was done about 2 weeks later. Quick replies on email throughout, and on the day of my survey, I promptly received a phone call from Neil informing me of the findings, which was followed by an email report. I cannot fault the team at Trew, and would recommend Neil to anyone looking for a house surveyor.
Francesca Brito profile picture
Francesca Brito
3 years ago
Great service provided by Neil! Very professional and thorough. On budged and ahead of schedule! Offered us really helpful advice. We definitely recommend him and would use again!
Keith Atkin profile picture
Keith Atkin
3 years ago
Quick response to initial enquiries. Clear explanation of survey types and tasks. Well organised. Survey proceeded in timely manner. Detailed and clear feedback and report. Excellent service.
Marc Steward profile picture
Marc Steward
3 years ago
Neil / Trew Surveying provided a fantastic service and kept me up to date throughout the process. I would highly recommend using his services.
Many Thanks
Anne
Alanis Daniel profile picture
Alanis Daniel
3 years ago
Great service! Neil is very efficient and friendly. Great communications and very easy to read report.
Katharine Wells profile picture
Katharine Wells
3 years ago
Neil is friendly, efficient and professional. Would definitely recommend him!
Emily Robinson profile picture
Emily Robinson
3 years ago
Brilliant experience with this surveyor! Phoned straight away to discuss the outcome and had my report done within an hour of our call. Highly recommend.
Great service and excellent communication.

Needed a L2 Survey for a property I was buying and had no issues at all. An invoice was given straight away and a booking was made the next day for the following week.

The survey was completed and had a phonecall straight after to give me an update before the report was written. The report was professional, giving me a great insight into the property and made it very clear what the issues where and even some recommendations with pictures to support.

I would recommend to anyone who needs a survey, especially first time buyers like myself.
Tom H profile picture
Tom H
3 years ago
A very positive experience. The organisation of the survey was very easy and communication was clear throughout the process. The timeframes from booking to completion and receiving the final report has been fantastic.
Ruth profile picture
Ruth
3 years ago
Layna Davison profile picture
Layna Davison
3 years ago
Neil was extremely friendly, helpful and professional from my very first time speaking to him on the phone, to receiving my report at the end.

Would highly recommend - first class service.
Lorraine Fraser profile picture
Lorraine Fraser
3 years ago
Reliable and knowledgeable. I contacted Neil a couple of times for advice and he was so helpful: he took time to explain things clearly to me.
The survey was arranged promptly with the report available the same day as well as a call, providing a summary . I highly recommend Neil to anyone needing a survey.
Gabriela Jones profile picture
Gabriela Jones
3 years ago
Neil was able to come to survey the property I bought in a timely manner and was very helpful with some information I needed after he completed the survey . I am very satisfied with Neil's work and would highly recommend him.
Anthony Aberdeen profile picture
Anthony Aberdeen
3 years ago
Teesside Customer - 5 star service from contact right through to receiving my survey report. I was kept in touch with throughout. The report was speedy (same day) and had a phone call after the survey to ensure I was up to date with any information I need to know. Price was more than fair and the report was professional and set out with a traffic light system, making it easy to read through. Would highly recommend
Vicki Stevenson profile picture
Vicki Stevenson
3 years ago
Excellent Service fitted my survey in last minute and sent me the report really quickly.. explained everything would highly recommend
Thanks
Vicki
Katie Sheard profile picture
Katie Sheard
3 years ago
Neil was great with helping me with my housing survey. Answered all my queries and was happy to help.
Rachel Seymour profile picture
Rachel Seymour
3 years ago
Neil was very efficient, informative and promptly sent over a detailed survey by email, 100% would recommend! Thanks again!!
Parisa Nouri profile picture
Parisa Nouri
3 years ago
Got in touch with Neil at the start of September and told him I was in the process of getting my house, I asked for a quote for a level 2 and he was so helpful on the phone, he told me the ins and outs of the survey and promptly sent me the invoice. A few weeks after, I had a message from Neil asking if I was still interested and if I wanted to book in which was great that he asked which I thought was very professional. I got booked in for October and as soon as the survey was done I got a call from Neil explaining everything which was great! He sent the report not long after and said I was more than welcome to contact him anyway with questions or concerns! Great service and extremely professional as well as helpful. I would 100% recommend Trew Surveying!
Syed profile picture
Syed
3 years ago
Fantastic service from Neil. Very professional, communicated effectively and kept me updated at every single stage. He was very quick at drafting a detailed report and ensuring any queries were answered swiftly.

Would recommend for anyone in the North East of England.
Thanks very much to Neil for a timely response to a buyers house survey he completed. Detailed report was available promptly and followed up with a phone call to discuss. Highly recommended.
Laura Farrington profile picture
Laura Farrington
3 years ago
Very professional and prompt service. Follow up call after the survey was much appreciated and the report has really helped us to understand what our priorities should be once we move in - thanks Neil!
Hminsh Tigger27 profile picture
Hminsh Tigger27
3 years ago
Fantastic service, quick response and very helpfull. Would definitely recommend
James Thompson profile picture
James Thompson
3 years ago
Neil was extremely professional and friendly. I was recommended by a friend and after a 10 minute phone call Neil had talked me through the full process from start to finish and advised me on which level of survey was most suitable for my needs. Within 24 hrs Neil had sent me a quotation for the works and was booked in through a hassle free process on my behalf. Immediately following the survey Neil made a courtesy call to talk me through the findings along with some sound advice and the 100 page report soon followed a few hours later. Would highly recommend Trew Surveying and will be using them again in the future. Thanks Neil.
Beth Abel profile picture
Beth Abel
3 years ago
Thorough and honest surveyor. Explained everything really clearly and got us booked in ASAP. The report is really clear and easy to read as well.
Jackie L profile picture
Jackie L
3 years ago
Neil did a thoroughly professional job of surveying my prospective new home. He sent pictures and info the same day, which I appreciated as the sale is imminent. He went through the house from attic to sewer!!
He is friendly and more than willing to answer questions.
Thanks Neil for your great service 🙂
Jackie
Louisa Pacitto profile picture
Louisa Pacitto
3 years ago
Daisy Perry profile picture
Daisy Perry
3 years ago
HIGHLY RECOMMEND.
✅ excellent customer service
✅ reasonable prices

Neil is genuinely a lovely guy. He is amazing with his customers and I am really happy with my surveyors report.
He’s very honest from the off and is a very welcoming person and gives you help and guidance when needed. Definitely will not be using any other surveyors in future
Julie Healey profile picture
Julie Healey
3 years ago
Received phone call after survey to give a good explanation of findings and full report was with us that evening detailed everything we.needed to know
Alan Bowles profile picture
Alan Bowles
3 years ago
Nice guy, gives clear and honest advice advise also very informed and gave great information on the house.
Sophie Lunn profile picture
Sophie Lunn
3 years ago
Excellent service from start to finish! I was recommended Neil through our estate agents. He called me the same day and explained the whole process to me, what the price includes and everything he would do. He made the whole thing a lot less stressful and worrying with us being first time buyers. He called me straight after leaving the house to discuss his thoughts and explain everything and also sent the report the same day and a check in a couple of days after to check that we had understood it all and if we had any queries. No waiting around! Can’t recommend enough! 10/10 service and quality!
Jenna Learoyd profile picture
Jenna Learoyd
3 years ago
Neil was fab! Very easy to deal with, his communication was quick and efficient and getting the report back to me within the same day was an added bonus. Best price I've found for a RICS Help To Buy Survey too! Highly recommend.
Mike Johnston profile picture
Mike Johnston
3 years ago
Neil has been a true professional from the off. He called with a brief summary as soon as leaving the property and his very thorough report was sent that afternoon. I have no qualms in recommending his services to home buyers.
Abigail Simpson profile picture
Abigail Simpson
3 years ago
We were recommended Neil through the estate agents we are buying with. The appointment was scheduled within a day of me contacting him, and was carried out yesterday.

Neil dealt with everything i.e. booking it with the estate agents, and gave me a call minutes after he’d finished the appointment to go through the key points of the report. I then had the report in my emails hours later, all 118 pages of it. The report covered everything we needed and we’re really pleased. It’s put our minds at ease!

Trew Surveying were also significantly cheaper than the same report offered by our mortgage lender, which was great.
Lady Nightmare profile picture
Lady Nightmare
3 years ago
I've had dealings with several surveyors in the past, but only one has inspected the property and delivered the report the same day.
Neil at Trew Surveying really delivers and is very thorough in his observations. He photographed and reviewed aspects of the property that other surveyors just seem to ignore which is incredibly helpful.
Neil kept me updated and called me after his inspection to discuss his findings before submitting my report later the same day.
If I would honestly recommend this service.
Sophie Gill profile picture
Sophie Gill
3 years ago
Neil helped us with our Help-to-Buy RICS Valuation. Produced the report within the day of viewing the house. Excellent service, very friendly, knowledgeable and helpful. Thank you!
Simon Mudd profile picture
Simon Mudd
3 years ago
Absolutely delighted with the service provided. The level of communication and clarity around the whole process were second to none, and the turnaround time was exemplary. I will definitely recommend Trew Surverying to everyone!
Geoff Robinson profile picture
Geoff Robinson
3 years ago
Trew Surveying were amazing, I received a phone call from Neil after the appointment briefly explaining about the survey and received the full report later that day. Extremely efficient. I hope this is my last move however, I will certainly be letting others know about Trew Surveying.
Angela Hart profile picture
Angela Hart
3 years ago
This should be everyones first stop for a survey!
Amazing service which was so appreciated at such a vulnerable time when buying a house with my level 2 survey.
I really appreciated the instant feedback and the report was comprehensive but easy to understand.
Claudia Barber profile picture
Claudia Barber
3 years ago
Neil made the process of getting a help to buy valuation really easy. He contacted me the next working day after I enquired, and booked me in immediately. Reasonably priced, and gave a fair valuation. Talked me through the process too which was really useful! Neil came out before 10am to do the valuation, and sent the full completed report over by 1:45pm. No complaints, I'd recommend Neil.
Rebecca Loughran profile picture
Rebecca Loughran
3 years ago
Neil came to carry out a RICS survey on my home. Once I contacted Neil he came out within a week and carried out the survey. Easy to deal with. Great communication and I received the report the same day. Thank you
Luke Robinson profile picture
Luke Robinson
4 years ago
Excellent service provided by Neil. I would not hesitate in recommending. He explained the whole process very well and the timescale from start to finish was superb. The report received was very detailed and covered all aspects promised.
I appointed Neil Trew at the recommendation of Igomove. He responded immediately to my call. Explained exactly what service he would provide and what the survey report would include. He gave me timescales and delivered what he promised. He telephoned as he was leaving the property and talked through his findings. The report came through a few hours later. I can highly recommend this thorough and professional service.
kim creamer profile picture
kim creamer
4 years ago
Neil, is really professional, polite and friendly. Survey was carried out promptly and Neil provides updates from start to finish. He explained the survey (complete with photos of what was included in survey) and whether there was anything of concern or not. Reasonably priced. Would highly recommend.
Charlie Hancock profile picture
Charlie Hancock
4 years ago
Neil provided a quick and reliable service. He was very efficient with dealing with my request for a homebuyers survey. Neil called me straight after he had surveyed the home and sent over the report on the same day.
Kerri Prince profile picture
Kerri Prince
4 years ago
Neil was recommended to us, and we're really happy with the service. As soon as the details were sorted, Neil arranged to carry out the survey the following week. I received a verbal report immediately after the survey, and a full written report later that day. We will definitely use Neil again in the future.
Graeme Willis profile picture
Graeme Willis
4 years ago
Neil was great to deal with when obtaining my valuation. He was clear, concise and professional from start to finish. We arranged my survey the following week to our telephone conversation and I had my report the afternoon of the survey being completed. Highly recommended.
Tom Goddard profile picture
Tom Goddard
4 years ago
Had an excellent experience with Neil at Trew Surveying. He provided me everything in a very timely fashion, report is very detailed and illustrative. I received a call after the survey with an initial review and then the full report the same day! Would highly recommend, thanks Neil!
Neil responded to my request in a timely manner, was courteous and professional throughout. Really pleased with the service we received and helped provide us with the reassurance needed when buying a property. His report was thorough and informative. Highly recommended!
Monty Carlo profile picture
Monty Carlo
4 years ago
Really impressed with the service. So nice to deal with one person from start to finish. Thorough survey carried out extremely professionally at a very fair price. The report was written up and emailed as a 90 page attachment which included findings with photographs. We also received a courtesy telephone call to explain everything in more detail. Would not hesitate to recommend.
Many Thanks
Carl Grundy profile picture
Carl Grundy
4 years ago
When I first called Neil to enquire about a survey Neil was very professional and gave me all the information required. Neil kept me informed throughout the process with the survey dates etc…. Once the survey had been completed a quick telephone call from Neil assured me the house was in a good condition and the full report would be ready that evening.

A very thorough report covering numerous aspects was provided later that evening.

Very good value and very good service.

No hesitation in recommending Neil.
holly chandler profile picture
holly chandler
4 years ago
Neil was extremely friendly and informative. Being a first time buyer, I didn’t know what to ask but Neil went through the reports with me to help decide which one was best. Once the survey was done, I received the report extremely quickly and in a lot of detail. I would highly recommend Neil for any surveying needs.
JP M profile picture
JP M
4 years ago
Fantastic surveyor. I have used Neil on more than one occasion to conduct my surveys. The surveys produced were 100 pages with photos. I would have absolutely no hesitation in using Neil again. If you want a survey done properly, use Neil. Thank you.
Patricia Burns profile picture
Patricia Burns
4 years ago
Neil did a first class job surveing my future property. Report very easy to understand. I would recommend him to anyone thinking of getting a home survey done. Thank you Neil.
Great Surveying service by Neil, prompt and friendly, sound advice, straight to the point and a fair price to follow. Overall would highly recommend and use again in the future.
Hania Khan profile picture
Hania Khan
4 years ago
Neil is friendly and very professional in his dealing. He did our survey in the timescale requested and was thorough and efficient with the report.I'd highly recommend Trew Surveying Ltd !
Beryl Shepherd profile picture
Beryl Shepherd
4 years ago
Great service. The survey report was easy to read and understand and was produced within the day that the survey took place. Wouldn't hesitate to recommend.
Clarice Wright profile picture
Clarice Wright
4 years ago
Neil was lovely and very helpful while doing the survey for my new house. Would definitely recommend 🙂
Jacqueline Dale profile picture
Jacqueline Dale
4 years ago
Neil answered our email.promptly and visited our future property within 3 days.
He was very easy to communicate with and our report was received the same day as he had surveyed the house.
He was also available to speak about any queries we had.
Would highly recommend Neil .
Rachel profile picture
Rachel
4 years ago
Could not fault. Came out on very short notice (the same day) as we were in a panic with completion the next day. He was really good with communicating with us and came round as soon as he could. He also then went out of his way to get the report to us within the hour and gave a very fair and good valuation. Neil you were a lifesaver thanks again!
Called on Friday. Surveying done, dusted and reported on by the following Wednesday. First time buyers that are obviously extremely inexperienced and Neil took a lot of time to talk things through and explain processes. Would definitely recommend to anyone purchasing!!
Jackie Ollett profile picture
Jackie Ollett
4 years ago
Great customer service, prompt and efficient. Really nice guy. Thank you.
Steven Frankland profile picture
Steven Frankland
4 years ago
Great service. Fast efficient and very helpful. I would happily recommend
Daniel Tumilty profile picture
Daniel Tumilty
4 years ago
Absolutely Top Service! 100% recommend Neil for any Surveying services in Teeside!
Graeme Whaites profile picture
Graeme Whaites
4 years ago
Extremely professional service in a timely fashion
Andrea Joyce profile picture
Andrea Joyce
4 years ago
Neil was very pleasant and professional. My report was turnaround quickly and I would recommend him to anyone
Emma Deane profile picture
Emma Deane
4 years ago
Neil is a friendly, down-to-earth person, very professional and knowledgeable in the field. He was very respectful, thorough and efficient and we had the report back the very same day. I'd highly recommend Trew Surveying Ltd and I'd happily use the service again as and when the time came.
Sarah Wan profile picture
Sarah Wan
5 years ago
Very comprehensive survey completed with fast turn around. Excellent customer service and communication.
Nicholas Doyle profile picture
Nicholas Doyle
5 years ago
Survey was clear and detailed. Conducted in a timely manner for a fair price. Good communication throughout the process.
Helen bilham profile picture
Helen bilham
5 years ago
Excellent efficient service!
Chris Jones profile picture
Chris Jones
5 years ago
Fantastic surveyor offering a fantastic service.

Surveys & Valuations – Call 01642 205235

Trew Surveying are professional expert surveyors and valuers. All valuations are carried out by a RICS Registered Valuer, in accordance with the RICS Valuation, Global Standard (The Red Book). Trew Surveying are a Member of The Property Ombudsman.